Introduction

This Privacy Policy outlines how our ServiceNow app collects, uses, stores, and protects your data. By using the app, you agree to the terms described in this policy. We are committed to ensuring the privacy and security of your data.

1. Data Collection

Our app may collect the following types of data: Service Assets ID (sys_id of assets on ServiceNow).

2. Data Usage

We use the Service Asset ID to link Service Assets with our IoT devices. This enables seamless integration, efficient management, and real-time monitoring. The collected data also supports businesses in making quick and informed decisions.

3. Data Sharing

We do not share your data with third parties except in the following cases:

• • With your explicit consent.
  • To comply with legal obligations.
  • With service providers who assist in app operations, under strict confidentiality agreements.

4. Data Transfer, Storage, and Security

• • Data Transfer: Data is transferred from ServiceNow to our system (Atlas System) for processing tasks such as device linking, data return, and other related operations. The data transfer is conducted using secure HTTPS protocols to ensure confidentiality and integrity
  • Data Storage: Data will be stored in our database using AWS RDS (Amazon Relational Database Service).
  • Data Security: We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse.

IOTTAG may update this policy periodically without notice. Continued use of our services implies acceptance of the security and privacy policies outlined.

5. Compliance and Transparency

We are committed to complying with all applicable data protection regulations. Users can request information about their data, including access, correction, or deletion.

6. Contact Us

If you have any concerns or questions regarding this privacy policy, please contact us via email at support@iottag.com.